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2017Evansville Day School Hosts Local Community Leader Mark Kent
Local philanthropist, author, and speaker Mark Kent visited Evansville Day School on Monday, March 6 and spoke to the class of 8th -12th grade students about how being engaged and committed at school, in extracurricular and community activities all leads to their success as they pursue their dreams. Mark is the CEO of Women’s Health Care in Evansville and authored the book “Wow Moments!” As a keynote…
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20173 Ways To Wow Your Customers In 2017 – Mark Kent
By Kendra Stephen, Business Attorney and Strategist. This article was originally published on the Huffington Post. Every day, thanks to social media platforms, we see both raves and rants from customers who engage with your brand. Some customers rant about how they are disgusted, disappointed or disgruntled. While others share how much they love your company and go as far as sharing heartfelt testimonials. Hate…
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2016Change Management Within Population Health Management
The concept of population health is daunting when you consider its very definition – “an approach that aims to improve the health of an entire human population.” Yes, the definition is aspirational. However, I want to share how it can be made achievable through change management. Our rapidly changing healthcare environment has pushed every healthcare delivery organization to quickly adapt to new technology, new partnerships,…