Archive for


Jul

28

2016

Wow Moments: Now Over 500,000 Copies Sold

Are you struggling to develop loyal customers, engage your employees, and build a business that stands the test of time?Wow Moments: Turning Everyday Experiences into Extraordinary Events by Mark Kent is a book which explains “the how and why” to develop loyal customers, engaged employees, and a lasting business.It’s a best selling book having sold more than 500,000 copies to date.Be sure to get your…

View Post


Jul

14

2014

Mark Kent | Humana’s Culture of Rethinking Routine

Mark Kent, Regional President at Humana, talks about Humana’s culture of fostering new ideas, collaboration, and their motto “Rethink Routine”.The thing I like most at Humana, and Humana has always felt to me to be a very entrepreneurial company even with being a Fortune 70 organization.  There’s lots of collaboration, lots of thought.  It’s an open, communicative environment even though we’re set within a very…

View Post