WOW MOMENTS! the book by Mark Kent is available to buy on October 8th, 2014 (FREE CHAPTER DOWNLOAD HERE.)  WOW MOMENTS! is a book everyone can relate to, from experiences with customer service to personal relationships. It’s about turning everyday experiences into extraordinary events.  Mark Kent also be hosts a weekly podcast that is available for free on iTunes.  Both the book and podcast delve into the topic of WOW MOMENTS across industries: how to create an engaged workforce, loyal customers, and relationships that last. Sign-up below to download a free chapter from the book.

I wrote this book based upon my personal and professional experiences as a means to share what matters to people and to demonstrate how everyone can create WOW MOMENTS! every day to positively impact their business and personal lives.  -Mark

“WOW MOMENTS! send a positive message to the brain, but they also send a positive message to the heart. This is why WOW MOMENTS! feel so good.”

“Intuitively, I knew even back then that in everything we do as human beings, we are looking for relationships and connections. We may be solitary beings from a physical standpoint, but it is in our nature to build bridges.”

Read more excerpts from the book.

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Mark Kent

CEO at CAC - Florida Medical Centers

Mark Kent is the Chief Executive Officer of Women’s Health Care in Evansville, Indiana operating several locations in Evansville and Newburgh, and an acute care hospital. Prior to joining Women’s Health Care he was the Chief Executive Officer of the CAC- Florida Medical Centers (a subsidiary of Humana, Inc) and was responsible for building this division from 18 locations to 58 locations with expansion across the state of Florida. Prior to assuming this position, he was Market President of the Ohio and Indiana Senior Products segment of the East Central Region with Humana growing this market from 47 thousand members to over 250 thousand members across Medicare and Group Retirement plan products.

Latest posts by Mark Kent (see all)

• Evansville Day School Hosts Local Community Leader Mark Kent - March 6, 2017
• 3 Ways To Wow Your Customers In 2017 – Mark Kent - January 10, 2017
• Change Management Within Population Health Management - September 13, 2016